APS Bank has reaffirmed its commitment to innovation and excellence with the introduction of its new Artificial Intelligence (AI) policy. This policy establishes a robust framework for the ethical and effective use of AI technologies, including Generative AI, while prioritising the protection of customer rights and offering comprehensive AI training for colleagues. The initiative is closely aligned with the EU AI Act, underscoring the Bank’s dedication to responsible AI usage.
The Bank’s leadership in AI was recently highlighted in a survey conducted by a renowned multinational consultancy firm which positioned APS Bank at a ‘mature level’; anda benchmark for other organisations. The survey positioned the Bank as a leader in the adoption and governance of AI-driven solutions, further validating its forward-thinking approach to technology.
Commenting on these milestones, Jonathan Caruana, Chief Technology Officer, stated: “APS Bank is immensely proud of this recognition, as it reflects our steadfast commitment to the safe and innovative implementation of AI solutions. This achievement showcases our dedication to excellence and our vision for the future.”
Edwin Balzan, Digital Innovation Manager, said: “This policy enables a rollout of AI-powered platforms across the Bank, supported by educational and awareness initiatives. These efforts are part of a broader programme to equip current and future bankers with the skills needed to succeed in today’s and tomorrow’s digital banking landscape.”
Through this policy and recognition from industry leaders, APS Bank continues to set the standard for integrating cutting-edge technology, while upholding a strong commitment to customer trust and employee readiness.
