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Sign-up to myAPS

Updated: 13/10/2023

To sign up for this service, you need to be an APS customer. Prepare both your mobile/token and laptop/desktop computer to sign up for myAPS.

⚠️ Be cautious of people who try to obtain your bank details to defraud you of your money.
👉 Click here to learn more on how to protect yourself

 

Go to apsbank.com.mt on your laptop/desktop computer and click Personal in the top right-hand corner.

On the next screen, click Sign Up.

Step 1

To get started, download the myAPS mobile app. Alternatively, you can register for this service using an APS physical token.

For enhanced security, once the sign up is complete limited access to myAPS will be initially provided.

 

Step 2

Enter the details as requested. Click Next.

Step 3

A Secure Code is received via SMS on your mobile.
Enter the Secure Code on your desktop. Never share this code with anyone.
Click Next.

Step 4

Create a Username. Your username must include at least 8 letters and/or numbers and no special characters.
Click Next.

Step 5

For the next step ensure you have your mobile app or physical token handy.
Select Mobile App or Physical Token and click Next.

OPTION 1

Activate using mobile app

Step 6 – mobile app

A CRONTO image (a square containing small coloured dots) will appear on your desktop.
Go to myAPS app on your mobile.
Tap Token followed by Activate Device.

Step 7 – mobile app

Tap Allow, followed by Allow to proceed

Step 8 – mobile app

With your mobile scan the CRONTO image on your desktop

Step 9 – mobile app

Set a four digit PIN. Re-enter PIN, tap Activate.

Step 10 – mobile app

On your desktop close the Sign Up window.

 

You are now signed up to myAPS with limited access. For full functionality, you can either call our Contact Centre daily at (+356) 2122 6644 between 08:00 and 21:00, or await our call.

 

OPTION 2

Activate using physical token

Step 6 – physical token

A CRONTO image (a square containing small coloured dots) will appear on your desktop.
Switch on the physical token and scan the CRONTO image.

Step 7 – physical token

Set a four digit PIN for this token, followed by OK.
Re-enter PIN followed by OK.

Step 8 – physical token

When the PIN is successfully set, an 11-digit number will appear on your token. Input this number on your desktop.
Press Done on your token. Press Next on your desktop.

Step 9 – physical token

A second CRONTO image will appear on your desktop. Press Yes on your token, followed by Continue.
Scan the second CRONTO image.

Step 10 – physical token

On your token, press Done followed by Continue.

You are now signed up to myAPS with limited access. For full functionality, you can either call our Contact Centre daily at (+356) 2122 6644 between 08:00 and 21:00, or await our call.

Any questions?

Visit our Help Centre for 24/7 support and help documentation

Call on

(+356) 2122 6644

Mon - Sun, 08:00 - 21:00